DSG – Satisfaction Guaranteed
FREE JUICE RETURNS & EXCHANGE
We Even Pay The Postage
Dispergo Satisfaction Guarantee.
If you don’t like your Dispergo juice, we will swap it out free of charge and we will even pay for the shipping to send it back.
If Your Invoice Number Ends In A 5, We Will
Double IT!
On All Dispergo Eliquids
If your order number ends in a 5, we will DOUBLE all Dispergo e-liquids in that order for FREE!
Dispergo e-liquids on this website are marked with the “DSG” logo in the top left-hand corner.
Free 50ml With Mods & Kits!
+ FREE 10 ML WITH MTL Devices!
Get a free DSG E-Liquid with Every vape kit!
– Free Nic Salt with all Starter Vape Kits
– Free 50ml Shortfill with all Sub-Ohm Kits
Dispergo
rewards club
With our Rewards Club, you earn points that can be used later to get money off, allowing you to save even more!
The best part is that it is completely free to use and available to all customers!
E-Liquid Satisfaction Guarantee
If you are unhappy with any E-Liquids made by us, you can send them back free of charge, and we will swap them out for something else.
DSG Returns How It Works
If you’re unhappy with your Dispergo e-liquid purchase, the Dispergo Satisfaction Guarantee allows you to return any Dispergo manufactured e-liquid you are not happy with and exchange it for something else free of charge!
With every package we send out, we also send you a Royal Mail pre-paid postage label to make it even easier. This offer applies to every product marked with the DSG logo on our website; take a look at the steps below for a full breakdown of how it works…
2. FILL IN THE FORM
Fill out the form on your dispatch note (supplied with your order), and we’ll use your feedback to improve our products.2
3. PACK & STICK
Pack the juice back in the Jiffy back it came in. Please include the filled-out dispatch note and affix the included pre-paid returns label.
4. DROP IT OFF
Pack the juice back in the Jiffy back it came in. Please include the filled-out dispatch note and affix the included pre-paid returns label.
5. WAIT FOR MAIL
Once we receive your return, we will process it; providing we have your chosen juice in stock, we’ll dispatch it within 24 hours (Monday – Friday).3
6. VAPE HAPPY!
Vape and be merry! If, on the off chance, you still don’t like your juice, get in touch, and one of our mixologists will be able to guide you to something you truly love.
1. You can have up to the following amount left in each bottle type to make a valid return:
- For 10ml nicotine salts, at least 7.5ml must remain in the bottle.
- For 50ml shortfills, at least 50ml must remain in the bottle (50ml + 10ml nicotine shot).
- For 100ml shortfills, at least 110ml must remain in the bottle (100ml + 20ml nicotine shots).
- You return it within 14 days.
- You’ve only taken one tank from the bottle (2ml).
- You do not have to return nicotine shot bottles.1
2. We require you to fill out reason codes (instructions on the second page of the dispatch note) and provide feedback. This helps us to develop our products for you.
3. Your exchanged products will not be supplied with a returns label. The usual time for your replacement products to be delivered to you will be four days, but it may take a little longer (48 hours return + 24 hours processing + 24 hours dispatch). If returned over a weekend, holiday, or exceptional circumstances (such as the COVID-19 pandemic), delivery will take longer.
Terms and Conditions
The Dispergo Satisfaction Guarantee is offered on a good-faith basis; we reserve the right to change, amend or withdraw this offer at any time, for any reason at our discretion.